Plan my journey
Do you have a question about your luggage, access to the station or facilities for passengers with reduced mobility on board? Whether you’re a last-minute traveller or a well-organised family, plan your journey with complete peace of mind.
Travelling with the family
The journey begins the moment you let go. Take advantage of our discounted fares and on-board services, designed for those travelling with families and children.
Travelling with a pet
Whether in a carrier or on a lead, your pets of all sizes can travel on board free of charge, provided you follow a few simple rules to ensure a smooth journey.
Travelling with a disability
Level access, spaces for passengers with reduced mobility and accessible toilets in every train. A free assistance service is available at the station for passengers with disabilities and those with reduced mobility.
My luggage
There are no luggage restrictions on the CDG Express. There are storage spaces designed to accommodate all your belongings, whether small or bulky.