Planning your journey
Do you have a question about your luggage, access to the station or facilities for passengers with reduced mobility on board? Whether you’re a last-minute traveller or a well-organised family, plan your journey with complete peace of mind.
Travelling with your family
Your journey starts the moment you let go – and you can enjoy discounts and onboard services specifically for families and when travelling with children.
Travelling with a pet
Pets big and small can travel free of charge, in a carrier or on a lead – as long as you follow a few simple rules so everyone travels comfortably.
Travelling with a disability
We provide step-free access, wheelchair spaces and accessible toilets on every train, as well as free assistance at the station for passengers with disabilities and reduced mobility.
Your luggage
There are no luggage limits on the CDG Express: you will find space for all your belongings – from tiny handbags to bulky kit and everything in between.
