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Different talents, one destination

Hello Paris, the CDG Express operator

Hello Paris is the new rail company created to operate the CDG Express. It is a joint venture between Keolis and RATP Dev with a clear aim: to provide a reliable, regular and comfortable rail service that blends seamlessly into every passenger’s journey. We run a direct link between Charles de Gaulle Airport and Paris in 20 minutes, every 15 minutes, from 5 am to midnight, every day Its ambition? To provide a direct link between Paris-Charles

A one-of-a-kind service, an opportunity to build your future

Joining Hello Paris opens a door into something new: an unprecedented service, playing a vital role in Paris, where high standards, commitment and elegance come together every day. 

At Hello Paris, service quality starts with reliable, punctual trains. It also means taking care of every passenger with a friendly welcome, clear information and thoughtful assistance throughout their journey. This constant commitment to quality is what makes a difference – and makes our teams proud. It also means mapping out your own career in a people-friendly company where everyone is approachable, responsibilities are clear and everyone shares the same high standards. 

Our passengers will remember everything – especially you.

Uncompromising standards for outstanding service

At Hello Paris, high standards are part of everyday life and excellent service is our main promise. Every gesture, conversation and detail counts, from punctual trains to a warm and professional welcome. So we leave nothing to chance. From your perspective, that means being part of a team that values your professionalism and recognises the part you play in delivering the service.

Professional support

You will follow a structured onboarding programme tailored to your role from the first day. We support and empower your development with job-specific training, coaching and opportunities to grow, even into other roles within the SNCF and RATP groups. For train drivers, onboarding includes an essential five-month certified training programme.

Everyday care

At Hello Paris, we know that taking care of passengers starts with taking care of our teams. Because our trains run on the same timetable throughout the day, on weekdays and at weekends, we can offer an unusually wide range of working patterns for public transport, including morning shifts, evening shifts, full days, weekdays and weekends.

A human-scale company

At Hello Paris, we believe human-scale organisations are stronger. There are no needless layers: you will be part of an agile, straightforward company where people work closely together, decisions are made fast and managers stay in touch with day-to-day operations. 

How does it work?

Timeframes: we will let you know within 15 days whether your application is moving forward, and the full process takes no more than three months.

We acknowledge receipt

With an email confirming that your application has reached us

Step 2

Online pre-test

Only roles involving driver training

Step 3

In-person interview

With HR and an operations manager (all roles)

Step 4

Medical check-up

Regulatory fitness check

Step 5

Administrative background check

Only train driving and train maintenance roles

Step 6

We respond

make an appointment with you to sign your contract, and begin the structured onboarding programme

Step 7

You start your training programme

And induction including on-the-job support

Step 8

We commit to responding fast and providing one-on-one support every step of the way..

Everything you need to know before applying

See all questions

What is the administrative background check?

This pre-recruitment check is an essential security measure required by law in some sectors. Its purpose is to make sure a candidate is suitable before they take up their role, particularly where the role involves sensitive duties or responsibilities.

In France, it is carried out by SNEAS, the Ministry of the Interior’s national administrative security service, and applies to certain roles that require authorisation to access sensitive sites or involve sensitive duties or responsibilities.

For the CDG Express, all roles that require driver training and all train maintenance roles are subject to this background check.

What do the pre-tests in the recruitment process involve?

These tests assess a candidate’s ability and aptitude for a role linked to rail safety or operations. They only apply to candidates applying for driver training. 

They may include logic and vigilance tests, as well as practical scenarios related to the role. They also help assess a candidate’s motivation, judgement, ability to follow strict rail procedures and capacity to learn. They take about two hours to complete online.  

What are the benefits of working on the CDG Express project?

Depending on the role, the benefits may include: 

  • Meal vouchers for working days.
  • Supplementary health insurance for you and your family.
  • Bonuses tied to performance and working hours.
  • Ongoing training to foster career growth.
  • Career opportunities in the rail and wider transport sectors.
  • Varied working patterns based on the needs of the service (possibly shift work and on-call periods depending on the role).
  • A 13th-month salary payment.